Canyon Coal Mining is hiring IT Technicians

Canyon Coal Mining is hiring IT Technicians

 

Vacancy: IT Technician X 2

 

Job Advert

The company would like to recruit two IT Technicians to be based at Canyon Coal head office in Sandton.

 

SKILLS & QUALIFICATIONS

Grade 12 or equivalent; relevant certifications or technical degrees are a plus 

Computer Literate  

Valid SA Driver’s License

 

EXPERIENCE 

At least 3 years’ experience in a similar position in the mining industry

 

OTHER SKILLS & COMPETENCIES

Strong technical background in computer hardware, software, and operating systems 

Knowledge of networking concepts and troubleshooting 

Familiarity with help desk ticketing systems and remote support tools 

 

Excellent problem-solving and analytical skills 

Strong customer service and communication skills 

Ability to work independently and in a team environment 

Strong attention to detail and organisation skills 

 

DUTIES & RESPONSIBILITIES

Provide technical support to customers and internal users via phone, email, or in person 

Diagnose and troubleshoot hardware and software issues 

Escalate complex issues to appropriate teams or senior technicians as needed 

Track and document customer interactions and issue resolution in a ticketing system 

 

Install, configure, and update software and hardware components 

Assist with system and software upgrades and migrations 

Collaborate with cross-functional teams to resolve customer issues and provide timely resolutions 

Provide end-user training and support for software applications and systems 

 

HOW TO APPLY:

If you are interested in applying for this position, please forward your CV and copies of qualifications by latest close of business 07 August 2024. No late applications will be accepted. E-mail address: headofficerecruitment@canyoncoal.com. 

 

If you have not heard from us within 14 days of your application, please consider your application unsuccessful. 

 

Canyon Coal is an equal opportunity employer and preference will be given to candidates meeting the requirements as per our employment equity commitments.