Telemarketing Sales Agent X50 positions
Company : homechoice
Closing : not given
Job Ref #: HCH-2432
Industry: Telecommunications
Job Type: Permanent
Positions Available: 50
Homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
Job Description
This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.
Here’s what you can expect to be doing in the role
Meeting sales objectives and revenue targets
Ensure that the agreed sales and revenue targets are achieved in line with business requirements
Meet operational and quality efficiencies
Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
Provide an exceptional customer experience
Accurate capturing of customer information
Present, promote, and sell products/services in accordance with agreed processes and procedures
Ensure a professional, polite, and efficient service is offered by acting as an ambassador
Adaptable with the ability to respond positively to working within a pressurized environment
Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
Present products to potential customers who meet qualifying criteria
Job Requirements
A little about who you are
Matric / Grade 12 (Required)
Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
Must be computer literate (Email, Internet, Word, and Excel)
Excellent communication skills (verbal and written)
Excellent telephone etiquette
Sound understanding of a dialler system and functions
Target-driven with the ability to sustain high-performance consistently
A clear understanding of a contact centre environment
A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.
Benefits
Basic + uncapped commission
Spectacular incentive drives
Creative agile work environment
Provident fund
Administered Medical aid
Café and lounge area
Staff restaurant with a variety of healthy meal options
Early shift working hours
Monday to Thursday – 08h:00 – 17h:00
Friday – 08h:00- 15h:00
2 Saturdays per month 09h:00 – 13h:30
Late shift working hours – occurring twice a month
Monday to Thursday – 09h:30 – 19h:00
Friday 08h:00 – 15h:00
No Saturdays
Transport provided for late shifts in surrounding areas
Click on the link below to apply online
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