NETCARE LEARNERSHIP 2022
Division Hospital
Stipend: R5000 pm
Applications to: education@netcare.co.za
Location : All Provinces
Duration: 12 Months
Reporting structure Reception Manager
Closing date:30 January 2022
ROLE SUMMARY
The Receptionist has exceptional interpersonal communication skills and is the often the first point of contact to the visitors and patients of the hospital.
The Receptionist is responsible for the complete admissions process and handling of associated queries with various stakeholders.
KEY WORK OUTPUT AND ACCOUNTABILITIES
Admitting patients into the Hospital which includes Pre-Admissions
Accurate recording of patient information into the system
Validation of the information received in the admission of the patient
With the assistance of the various admission systems or web applications, engage with patients on medical aid
rules, benefits, and co-payments to ensure that the business financial risk is adequately managed
Obtain and appropriately store all the necessary documentation
If required ensure all payments or letters of guarantee are received prior to admission
Obtain and follow up on authorisations required for patient admission
Obtain signatures on the relevant documentation / Terms and Conditions explained
Maintain patient confidentiality at all times and adhere to governance processes pertaining to patient dignity
and care.
Management of the petty cash float
Attending to general inquiries and assisting in the resolution thereof in a professional manner
Directing visitors, patients and external stakeholders as and when required
Assist with any ad hoc duties assigned by Management
Operating of the Switchboard, where necessary
Maintain and sustain effective working relationships with all internal and external stakeholders
SKILLS PROFILE
EDUCATION
Grade 11 / 12 or equivalent NQF Level 4 Qualification.
WORK EXPERIENCE
Computer Literate
2-3 years’ experience
Previous experience in a hospital environment
SAP ISH Experience is advantageous
KNOWLEDGE
Computer literacy.
Exceptional Interpersonal communication skills
Knowledge of medical aid scale of benefits is preferred
APPLICATION PROCESS
NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER
The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s
Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities.
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